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Nelson CARES Society

Nelson CARES Society is a client centered service charitable organization. Operating since 1974 we are accredited through CARF (Commission on Accreditation of Rehabilitation Facilities).

Mission Statement

Through community collaboration and service excellence, Nelson CARES Society works toward a socially just society by providing programs and initiatives in advocacy, housing, employment, support services, and environmental stewardship.
Nelson CARES Society aims to be a reflection of the community it envisions.

Vision Statement

A healthy and inclusive community where complete respect for all individuals is an ordinary, everyday occurrence.

Values that guide our work:

Equality, respect, collaboration, diversity, transparency, accountability, integrity

What Nelson CARES Society stands for:

  • Community-based programs that ensure quality of life in Nelson
  • Advocacy for victims of crime, people living in poverty, people with disabilities, and those in conflict with social systems is vital. The Advocacy Centre provides legal information, education and advocacy.
  • Residential services for people experiencing barriers, including poverty and/or disability – we offer 144 units of affordable housing and 17 short-term emergency beds with staff to assists residents with immediate crises. Services for Community Living provides residential support services to individuals with developmental disabilities.
  • Employment options include opportunities for individuals with disabilities as a way to contribute to their community and the economy.
  • Services such as ours continue to enrich life in our community.


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Communicating Rights of Persons Served

Nelson CARES Society All Programs PURPOSE: To ensure the rights of persons served are respected and communicated. POLICY: Information related to the rights of the persons served will be regularly and appropriately communicated to all clients (and family members and legal representatives if appropriate), staff and volunteers. This information is included in the Client Bill …

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Nelson CARES Society All Programs PURPOSE: To ensure that the right to formally lay complaints and appeals are clearly communicated to clients and community members. This policy does not address responses to critical incidents. POLICY:  Nelson CARES Society is committed to maintaining good relationships with its clients, neighbours and the community. Every complaint will be …

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Meet our Current Board of Directors 2016-2017


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Personal Information Protection Act ~ PIPA

Safeguarding confidentiality and protecting personal information is a fundamental policy of Nelson C.A.R.ES. Society. We are committed to meeting the privacy standards established by the Personal Information Protection Act, or PIPA, by compliance with the following ten principles outlined below. Be accountable Establish policies and responsibilities Identify the purpose Explain why information is collected and …

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9th Annual Report Card on Homelessness for Nelson

The Nelson Committee On Homelessness is pleased to release its 9th Annual Report Card on Homelessness in Nelson. This Report Card focuses on mental health and substance use issues: who is effected, causes, the connections between mental health problems and substance use and their relationship to homelessness, and how the community is working to address …

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Nelson CARES Society Stepping Stones Emergency Shelter Program Emergency Support Worker – Casual Position Reporting to the Front Line Supervisor, the Emergency Support Worker is responsible for providing intake, support services, meals and ensuring the health and safety of all who access the emergency program. This is a non-unionized work setting. For more on this …

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